Frequently Asked Questions

We have a lot of the same questions asked of us often. In order to make things easier on everyone, we are going to try to have most of them answered here:

E-Books Purchased from Moonlit Dreams Publications Directly

Q: I use the Kindle App on an iPhone or Apple Device. How do I upload/download my purchased ebook to the app on my device?

A: Step one - purchase the correct file format. If you will read your ebook on a Kindle App or Kindle Device, you must purchase a mobi (kindle) file! E-Pub files work for most other e-readers/apps, but they will not work on Kindle.

After you purchase your Kindle friendly file, a download button will become available on the website (you will also be sent an email where you can download the book file for up to 30 days).

If you download the file to an iPhone or Apple Device, follow these steps to get your book into the Kindle App and working for you! 

Q: I'm having trouble downloading my Kindle (Mobi) file to the app (no matter which device you're using), is there another way to get it there?
A: Yes,
EMAIL THE FILE TO YOUR KINDLE APP! 

You need to find the email address associated with your app/device (it will end in kindle.com - you can find this in the "settings" area of your kindle app, be careful not to make any typos!).

You will also need to go to your Amazon account (via a web browser - it can't be done using Amazon or Kindle Apps), go to

"content and devices" then "preferences" then scroll down until you see: "personal document settings", and "add a new approved e-mail address" under the Approved Personal Document E-mail List. Then add your personal email address that you will be sending the email from.

When you send the book as an attachment in the email, be sure to put the book's name in the subject line of the email.
 

Also, if you don't see your book right away (or before even attempting this step if you already tried to download), PLEASE, check your documents file on your Kindle App! 

You can find your "docs" folder by opening your Kindle App, open the library, then press those 3 little lines/dots and it opens up the filter menu. Open your docs folder and look for your book there first! Your book will look like a document without a cover until you download and open it for the first time, then the cover will appear.

Q: I use the Nook, Kobo, Scribd (or other app that accepts epub files) on an iPhone or Apple Device. How do I upload/download my purchased ebook to the app on my device?

A: Step one - purchase the epub file format of the book you wish to read!

Then you can follow the same steps as listed in the above advice for how to upload a book to the Kindle App on an Apple device. Instead of uploading to the Kindle App, you will simply upload your file to the app you prefer to use.

NOTE: You cannot upload epub files to the Kindle App. They are not compatible at this time.

Q: If I purchase a Kindle Friendly (mobi) book file and download it to my computer, how do I read the book?

A: If you already have the Kindle App available on your computer/laptop (and you downloaded there), you should simply be able to click on that book file and open it in the app with no further steps needed.

If you need to download the Kindle App you can do so here (USA) or Search for the Kindle App in your local Amazon store and download it from there.

MOONLIT DREAMS PUB. APP

Q: Where can I get the App?

A: The app will soon be available from the Apple App Stores!

Get it now for Android from Google Play! 

Q: I am having trouble with the Moonlit Dreams Pub App, where can I report that?

A: Please, click here to email our admin

FORUM

Q: Who can create and comment on the website's forum?

A: Anyone who signs in as a member.

Q: Are there rules for using the forum?

A: You can find the forum rules by CLICKING HERE!

Q: Can I post about books I read that are not published by Moonlit Dreams Publications?

A: Of course! We love to learn about new books too. Writers are also readers! As long as you aren't spamming advertisements, and instead are engaging in discussion about the books, we have no problem with it.

GENERAL QUESTIONS:

Q: When is the next book coming out?

A: We do not sit on books when they are finished being produced. This means we give anticipated release dates, and as soon as they are ready, they are uploaded. An anticipated release date means something may happen that affects it and results in an earlier or later release. Sometimes, the companies providing your e-books to you are slower than normal with the publication process and this is also out of our hands. 

Q: Why isn't the audiobook being released at the same time?

A: This is a two-part answer:

Part one: We do not sit on books when they are finished being produced. As a result, we don't have the final copy of the book until it's ready to be published which means that we cannot give our manuscript to a narrator until that point. We could hold the e-book back to wait the 1-4 months of production time for the audiobook, but we would rather not. 

Part two: Audiobooks are expensive to produce, and we use the e-books to gauge if it will be cost effective to do so. IF the e-book performs well enough in the first month we will start the process with audiobook production. If that sounds somewhat harsh, then just remember, we are Independent authors who must make tough business decisions in order to keep paying the bills while we write that next book!

Q: Can I purchase a signed paperback from you?

A: Yes, you can. There are two ways to do so. 

ONE: You can come to a book singing that we are attending

TWO: You can purchase them from the signed book sales we host on this website. They usually occur in March and September, but special sales may pop up in between.

Q: I saw merchandise that someone posted from you (from a signing or giveaway) and wondered if those items were for sale anywhere?

A: We do offer a few pieces of merchandise for sale! 

There will be merchandise that is sold ONLY on our APP (when it becomes available), but you can also purchase other items by visiting our Tee-Spring store here!

Or you can visit our Zazzle store here!

Q: Okay, but seriously, when is the next book coming out?

A: As quickly as we can possibly get them out without compromising the integrity of the stories that we're telling. 

Q: Will you be attending a book signing near me?

A: Event listings will be back up soon.

Q: Do you have a newsletter so I can sign up for updates?

A: We sure do. At the bottom of every page of the website you will see the newsletter sign up form. We encourage you to fill it out, if you have not already! We try to keep newsletters to once per month, but if something special pops up, then we may add an extra one during the month, but you should never receive any more than that.  

Q: I signed up for the newsletter, but haven't received anything yet.

A: You should have received a quick welcome note when you signed up. If you did not, check your spam folder to see if there is anything from us here at moonlitdreams.org. If so, add that email to your contacts list so it won't go to spam again.

If you did receive the welcome note, but haven't received an actual news letter yet, that's probably because we haven't sent a new one for the month yet. ;) We also announce on Facebook when we put newsletters out, so that is a good way to check to see if you missed one. If you still feel like something went wrong, please, contact us in one of the ways listed below at the bottom of the page so we can get it sorted for you.